AN UPDATE FROM OUR GM

As we continue to collectively battle against the COVID-19 virus in Orange County and across the nation we are also updating our own processes and references internally that we would like to share with our friends and family in the community.

Within the last week the Governor of California Gavin Newsom has ordered a “Shelter In Place” for all California residents and altered how many businesses can operate in California. As a business that provides essential parts, vehicle repair, and transportation to many citizens and businesses in the area, we will continue to operate however with reduced hours. We are here for support for the Nissan customers and businesses in Orange County who depend on us!

In addition to twice daily cleanings of our building and offering sanitizing stations around our dealership we have also added the ability to purchase a car online through our website and have it delivered to your front door at no charge. This is part of our initiative to help individuals 'Stay At Home' and isolate them selves to help stem the spread of the virus. We want to make the buying process as convenient as we can in a time when our convenience has taken a back seat.

To help out those in the community who are affected such as hourly workers and small business owners who will be directly impacted by this virus we have put together a program to move the first payment 6 months out on a new vehicle. We are also helping existing customers contact NMAC to assist with deferment of payments on their current Nissan loan. As a small business in the community with employees who live in OC we feel the pain first hand and will continue to help out any way that we can.

On a daily basis we are reviewing and sharing the latest insights and advice from the World Health Org, Centers for Disease Control, our insurance companies, and local governments with our teams, to prepare them to respond appropriately.

As we all know, the public response to this challenging situation is ever changing. As this continues, some impacts to our service may become unavoidable, depending on local conditions and restrictions in each community. Please visit our website for the most up to date information.

We thank you from the bottom of our hearts for continuing to patronize our business and support us. We would like to return the favor by providing knowledge and support to those around us.

Sincerely, 

Ron Campbell

General Manager, Nissan of Irvine